Terms of service

TERMS OF SERVICE

Last updated: 20-1-2026

Welcome to Slumber Bliss. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our site or services.

1. GENERAL CONDITIONS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

2. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

3. PRODUCTS & SERVICES

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

We have made every effort to display product colours and images as accurately as possible, however we cannot guarantee your device’s display will be accurate.

4. PRICING & PAYMENTS

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without prior notice. Prices are subject to change before an order is accepted.

Payment must be received in full before orders are processed and shipped.

5. ORDERS & REFUSAL OF SERVICE

We reserve the right to refuse or cancel any order you place with us. This may include orders that appear fraudulent, incorrect pricing, or breach our policies.

If we make a change to or cancel an order, we will attempt to notify you using the email or phone number provided at checkout.

6. SHIPPING & DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by courier services, customs, or circumstances beyond our control.

Risk of loss and title for items pass to you upon delivery.

7. RETURNS & REFUNDS

Please refer to our Returns Policy for detailed information regarding returns, exchanges, and refunds.

For hygiene reasons, certain products (including bath & body items) may be non-returnable once opened or used.

8. INTELLECTUAL PROPERTY

All content on this site including text, images, logos, branding, and designs is the property of Slumber Bliss and is protected by copyright and intellectual property laws.

You may not use our content without prior written consent.

9. USER COMMENTS & FEEDBACK

If you submit comments, reviews, suggestions, or ideas, you agree that we may use them without restriction or compensation.

We reserve the right to remove content we deem unlawful, offensive, threatening, defamatory, or otherwise objectionable.

10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Slumber Bliss shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or services.

Nothing in these Terms affects your statutory rights under UK consumer law.

12. GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

13. CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace any part of these Terms at any time. Continued use of the site after changes are posted constitutes acceptance of those changes.

14. CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Email: customerservice@slumberbliss.co.uk

Business Name: Slumber Bliss Ltd